Mazda tops for happy drivers
0 Comments | Daily Post; Liverpool (UK), Jul 26, 2010 | by Anonymous
MAZDA is officially the best car company for keeping drivers happy.
The Japanese producer, along with its dealers, has topped the automotive sector in the UK Institute of Customer Service satisfaction survey with a score of 80.6%, well above the industry average of 75.6%.
The top five results in the survey saw Mazda edge out Honda, who scored 80.3%, BMW/MINI (80.2), Toyota (79.6) and Mercedes-Benz with 79.0%. Every six months the Institute of Customer Service asks 26,000 people in the retail, financial, tourism, telecoms, transport and automotive sectors what they think about the service they”ve received from the UK”s major organisations.
The information is then collated and the results published as the UK Customer Service Index
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